RETURNS / EXCHANGES

 

Returns

Our 100% guarantee ensures that every purchase on gfore.ca exceeds your expectations. We will gladly accept a return or exchange of items that are in new condition with original tags. Return items cannot be washed, worn or altered. Please note that we are unable to accept returns of items purchased from third-party retailers.

Full-Price Merchandise must be returned within 60 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.

Sale-Price Merchandise must be returned within 30 days of the order date to receive a refund. The refund will be applied to the original method of payment.

G/FORE will replace any footwear with quality defects from workmanship or materials within 60 days of purchase. G/FORE does not take returns on footwear damages caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors/material through time, exposure to elements or extensive use.

E-Gift Cards cannot be returned, refunded, exchanged or redeemed for cash.

To start your return please e-mail our team at sales@gfore.ca. We provide a complimentary return shipping label for returns made within the 60 day window for regular price merchandise and 30 days for sale items.

Refunds will be issued to the credit card used at the time of purchase. We kindly ask that you allow up to ten business days for your return to be processed. Once your return has been completed, you will be notified via email.

Exchanges

You may exchange a full-priced item for the same item/style number in a different color and/or size only. Your exchange order will be processed as soon as your return package has been dropped off with the return carrier and scanned into their network.

Please note: If you need your exchange item expedited or need a different item/style number please process a return and place a new order. Exchange orders cannot be edited once submitted.

Start Your Return or Exchange Here